Knowledgebase: Contact Us
How to contact us
Lyryx offers email support 7 days/week and guarantees a response within 24 hours.
  • Students: For registration, payment, and course inquiries please contact us at:

          student-support@lyryx.com

  • Students and Instructors: For technical issues; and lab, quiz, and case study inquiries, please contact us at:

          tech-support@lyryx.com

  • Instructors: For course setup and customization inquiries, assistance with the instructor tools in your Lyryx course, and any other general inquiries, please contact us at:

   instructor-support@lyryx.com

Include as many details as possible in your email so that we are able to process your inquiry promptly.

Students: Please be sure to include your Lyryx username and your student number, along with relevant course details such as the name of your educational institution, course name, and instructor name. 

If your question is about technical issues, please also include any error messages and a screenshot, if possible.