Knowledgebase:
Adding a New Course to my Lyryx Account

There are three ways to register in a new course when you already have an existing Lyryx account:

1) If Lyryx is integrated with your institution LMS (Learning Management System), you must access Lyryx via the special link created by your instructor in their LMS. This will automatically add your course to your existing Lyryx account.

2) If Lyryx is not integrated with your institution LMS, please click on the URL in the Student Registration Instructions that your instructor may have distributed to you. This will automatically select your course for you on the registration form. When you click the URL, you will be prompted to enter your login information, after which you will be able to complete the registration form.

When you reach the Payment Selection portion and select either Lyryx Pincode or PayPal, you will receive instructions explaining how to proceed, according to your selection.

3) Alternatively, you can login to your existing account and click the Add New Course button, located below your list of courses:

Add New Course button
On the next page, review your personal information and enter corrections if needed.

Then, select your new course either by using the Search field (enter the name of your educational institution, the course name, or instructor, and click "Search"); or, using the drop-down menus to find your specific course and section (begin with Institution and then proceed to Campus and so on).

In the Payment Selection section, select either PayPal or Lyryx Pincode.

Carefully review the information on this page, make any changes if needed, then click Next.

To register for another course on the same transaction, click the Add Another Course button directly under the Course Selection section. Repeat the course selection process for this additional course, review the information, and click Next.

Clicking the Next button takes you to a Course Summary page. If you had entered a Lyryx pincode as your payment option, this page will indicate that your registration is complete and will display a summary of the course details.

If you selected PayPal as your payment option, this next page will show a course summary page. After confirming that the course details are correct, click Next. You will then be directed to the payment screen at the PayPal website. This provides options for payment by credit card, bank account, or PayPal account, as shown below:




Complete the form carefully, and review it in detail.

If paying by credit card, note that any discrepancy between the information you enter and what your credit card company has on file for you will cause your transaction to be denied. Note in particular, that the street address and postal/zip code must match the billing information of that credit card.

Enter your email address carefully: Your receipt will be sent to that email address.

After reviewing your form, remember to click the "Pay Now" button in order to complete your payment.

When your payment has been processed, you will receive an email from PayPal, containing your transaction details such as the invoice number and the transaction number.

If you are having difficulties with the process for payment by credit card, there are a number of items that can prevent us from being authorized to complete your payment. They can be one of the following:
•    Address Postal/Zip code does not match the one on record with your credit card company. The billing address that you provide must be the same as the one you have on record with your credit card company, or it is deemed a fraudulent transaction and your card will be declined.
•    Missing a password. Depending on your credit card company, you may be required to be a member of the secure transaction service that is partnered with your company. For example, some Visa cards require their cardholders to be a member of Verified By Visa. Once you are a member, you will need to enter the password that you set up with the secure transaction service in order to prove that this is a legitimate transaction.
•    If you are having further trouble with processing payment from PayPal, you can contact them directly for more information. Click here  to visit their help section.
 You can also contact Lyryx via email if you need assistance at student-support@lyryx.com