The Lyryx support teams are available 7 days/week.

If you have not received a response to your inquiry within 24 hours, please confirm that you sent your email to a correct Lyryx address (for example, student-support@lyryx.com).

Also check your junk or spam folder in case your mailer has redirected the Lyryx reply to that folder; and, add the Lyryx email address to your list of contacts.