SUPPORT

We are part of your TEAM!

Lyryx provides hands-on support for instructors and students from a dedicated team 365 days/year.

Instructor Support

Getting Started

  • Lyryx works with you to develop a solution based on your needs. We help you to navigate easily through the available options, including adaptation of a text, online assessment, and a wide variety of supplementary materials.
  • First, we create a Lyryx instructor account for you. We also create a course, which contains access to the free open text and to the corresponding online assessment, and we assign that course to your account. We send the details to you along with additional information to help you to navigate the system. In addition, our support teams are available 7 days/week by email for any further assistance you may need.

Multi Section Management

  • Lyryx works with course coordinators to create consistency across sections and assist in the management of large course logistics.

Teaching Assistant Accounts

  • Lyryx provides special accounts and support for TAs or anyone else required to monitor the course.

Timely Assistance

  • Support for instructors is available 7 days/week to provide prompt and efficient assistance.

Student Support

Registration Assistance

  • Lyryx provides course-specific student registration documents to facilitate student registration.

Course/Section Changes

  • Understanding the needs of the students, Lyryx can seamlessly transfer a registration from one section to another, including all applicable grades.

Account Management & Navigation

  • The Lyryx interface is simple, intuitive and user friendly.

Timely Assistance

  • Student Support is available 7 days/week to provide prompt and efficient service.